Orders close at 5pm each sunday for the following 10 days

Frequently asked questions

Have A Look Through The ‘pricing Guide’ Section To View The Products, Sizing, And Pricing. Please Go To The ‘contact Us’ Page To Submit An Enquiry Form Otherwise You Can Try Online shop to Buy Certain Designs Direct. We Will Respond To You Within 2 Business Days (Please Check Your Junk Mail If You Do Not Hear Back From Us Or Send Through A Message Via Instagram). From Here, We Can Provide You With A Quote. You Will Need To Pay A 50% Deposit To Book The Order In. Once The Order Is Booked In, You Cannot Change The Design/Flavour Of Your Order. Please Ensure That You Are 100% Happy With What You Are Ordering Before Paying Your Deposit As Any Changes Will Incur An Admin Fee. We Understand That Some Guests May Rsvp Late. In These Circumstances, We Will Need At Least 7 Days Notice To Change The Size Of Your Order. The Same Goes For A Change Of Date Or Any Additions To The Order. Please Give Ample Notice As The New Date May Be At Full Capacity. We Will Confirm Your Order With Payment And Pick Up/Delivery Details Approx. 3-5 Days Before Your Order Is Due. If You Have Purchased Via The Shop, Your Order Is Not Confirmed Until Larissa Has Emailed You With A Collection Link.

We Recommend 2-4 Weeks As A Minimum To Place An Order. As We Have A Limit On How Many Cake Orders We Can Take Each Week, The Sooner You Contact Us About Your Cake, The Better Chance  We Will Have Availability. However, We Do Sometimes Accept Last Minute Orders Depending On The Design, Size And Availability. We Can Accept Retro Cakes And Brownie Cake Orders With 5-7 Days Minimum.

Deposits Are Non-Refundable. A Credit For The Deposit May Be Forwarded To A New Booking Date (Minus An Admin Fee) If The Customer Gives At Least 7 Days Notice. If  The Booking Is Cancelled Or You Fail To Give 7 Days’ Notice For Date Changes, Unfortunately You Will Forfeit Your Deposit And Will Require Another Deposit For New Booking Date As Products May Have Already Been Made/Purchased For Your Order. We Endeavour To Be As Fair As Possible In These Circumstances.

We Do Offer Delivery, But This Is Limited To Weddings And Multi Tiered Cakes For A Fee Depending On The Area Of Delivery And Our Availability. Otherwise, All Of Our Customers Collect Their Orders From Our Nedlands Studio. Our Delivery Fees Vary Depending On The Length Of The Trip Which Can Be Quoted Once You Are In Contact With Us. We Do Also Allow The Option Of You Ordering An Uber To Collect Your Order If You Cannot Collect It Yourself. This Will Be Organised By Yourself On The Day Of Collection And Our Number Will Be Provided To You To Add Us To The Uber Booking So We Are Notified When They Arrive For Collection Otherwise You Need To Send Us A Text With The Info We Require To Identify The Uber. We Don’t Recommend This Option For The Tall Cakes (7 X 6 Layer & Multi Tiers In Particular).

On The Week Of Pick Up, We Will Send You A Confirmation Of Your Booking & A Booking Link Which Provides You With Available Pick Up Times Depending On Deliveries. We Try To Accommodate All Customers With Their Preferred Pick Up Times Giving You A 15 Min Window To Arrive. This Being Said, We Are Coordinating 50-60 Orders Per Weekend So Please Let Us Know If You Are Running Late Or If There Are Any Changes As This Has A Huge Flow On Effect On Other Order Deliveries/Customers’ Events. In Some Circumstances, You May Have To Pay A Late Fee If We Have To Return To The Studio Especially For Your Recollection.

Single Tiered Cakes Will Be Provided To You In An Enclosed Box, On A Cake Board. You Can Transport Them Quite Safely On The Passenger Floor Of Your Car With The Air-Conditioner On. Make Sure To Brake And Take Corners Slowly. Although, If You Can Have A Passenger Sitting With It On Their Lap For The Journey. For Larger Cakes, We Would Advise Requesting Delivery For The Safety Of Your Cake. Before Transporting, Please Ensure The Cake Is Well Refrigerated. Otherwise These Should Be Transported In The Boot Of Your Car On A Non Slip Surface.

**Any Damage Occurring Due To Your Transport Or Mishandling After The Cake Leaves Our Address, We May Be Able To Help Fix But This Is Entirely Up To Our Availability. So Please Be Very Careful Especially With Your Tall Cakes.

Perth Cake Collective Is Not Nut-Free Or Gf Kitchen. Please Be Aware Of This Before Serving Your Cake To Your Guests And When Ordering. We Do Not Cater For Allergies But If Your Guests Are Aware Of The Risk, We Can Try Our Best To Ensure No Contamination Occurs During The Making Of Your Order . We Do Not Take Responsibility For An Allergy Related Issues.

Yes. Cookies Need To Be Ordered In Batches Of 20+. Standard Cupcakes Need To Be Ordered In Multiples Of 12 As The Trays They Are Baked And Boxes They Are Packaged In Each Contain 12 Holes. Small Cupcakes Come In Batches Of 24.

Pcc Cakes Serves Are Based On Dessert Servings Which Are Approximately 2" X 1"  In Size. If You Are Looking For Coffee Serves (1" X 1" Cuts) Please Choose The Size Down To Ensure You Don’t Order Too Much Cake. However, Most People Prefer The Dessert Sized Slices.

We Recommend Cutting A Cake In Rectangle Cubed Slices, 1" Deep All The Way Down The Face Of The Cake, Push The Whole Slice Onto A Large Plate Or Cutting Board, And Then Divide And Cut Smaller Portions And Distribute. Continue Cutting With This Way For The Next 1" Deep Slice Until The End. Directions Can Be Found On The Cake Card You Are Provided With For Tall Cake Orders.

If You Would Like Additional Features On The Cake Such As Gold Leaf,  Flowers , Macarons, Custom Wooden/Acrylic Toppers, Gold Acrylic Topper, Unicorn Cake, Icecream Cone Cake - Please Let Us Know In The Enquiry Form So We Can Include This In Your Quote You Accordingly. Custom Cake Toppers Are Cut In House For Between $40-60 Whilst Basic Toppers (I.E. Happy Birthday, 30, Oh Baby) Are Approx. $25+ Depending On Colour/Type. Please Do Not Order Your Own As It Makes The Design Process Harder. We Provide Toppers Cheaper Than What You Will Find Online.

If You Send Us A Rough Idea Of The Colour/Theme/Style/Occasion/Toppers You Would Like, We Can Then Design A Cake Specific To What You Need. Please Note, Our Cakes Designs May Be Inspired By Other Cakers If Requested But We Cannot Copy Their Designs Exactly. We Are Sometimes Limited To The Toppers Available And Flowers That Are Purchased At The Flower Markets Each Week. We Are Happy To Discuss This With You Throughout The Design Process So Please Give Us A Clear Understanding Of What You'd Like Otherwise We Are Also More Than Happy To Surprise You. We Do Work Best With Creative Freedom.

Your Cake Can Be Kept Fresh In The Fridge For Up To 3 Days (Decorations & Flavours May Vary). If You Are Not Eating The Cake On The Day Of Pickup, Refrigerate The Cake Until You Need To Display It. If Your Cake Is Decorated With Flowers Or Fondant, It Will Need To Be Collected On The Day Of Consumption As These Toppers Don’t Look So Great After Being Refigerated Over Night. Take Your Cake Out To Serve At Least 45min-1 Hour In Summer Or 3-4 Hours In The Colder Months Before Cutting. Butter Based Cakes And Buttercream Are Best Eaten At Room Temperature & Soft.

Your Cake Leftovers Can Be Frozen For Up To 30 Days If Placed In An Airtight Container. Cookies Can Be Frozen Too As Well As Cupcakes.

As Buttercream Does Soften And Can Melt In Direct Sunlight, It Is Best To Display It Indoors In An Air Conditioned Room. If It Is Outside, I Would Recommend Cutting It Within 2 Hours. If It Is Inside, It Can Be Displayed For Up To 4 Hours But I Would Highly Recommend Always Cutting It As Soon As Possible While It Looks Fresh Out Of Refrigeration.

Yes! To Ease Your Event Planning, We Do Hire An Array Of Cake Stands . Cake Stands Are Available To Hire For Our Cake Customers Only. A Bond Of $50 Will Be Taken When Hiring A Stand And Refunded Once The Stand Is Returned In Its Original State In The Expected Time Frame. All Stands Are Picked Up Or Delivered With Your Order. Return Of The Stand Is Due At Our Studio Before Or On The Thursday Of The Following Week Post Your Event (In Time For The Next Person Hiring It). Please Be Mindful That You Could Effect Someone Else’s Event If You Do Not Return Your Stand In Time And You Will Be Invoiced For Another Hire Fee If This Occurs. 

Unless Due To Good Reason, We Cannot Make Changes To Your Order Or Invoice Without A $25 Admin Fee Being Added To The Order. Each Change Made Takes Us Time And May Cost Us In Goods Already Purchased. Please Understand That We Cannot Always Accomodate Date Changes Due To Capacity And You May Lose Your Deposit If This Is Not Considered Prior To Booking.

Please See The T&Cs Link At The Footer Of Each Page. We Are As Reasonable As We Can Be With These And Try To Attain The Best Result For All Parties Involved.